FAQ
Honest answers about how Bestow works — before you build a thing.
You do, as the giver. Your recipient browses and selects what they want, but their choices come back to you first. You review what they picked and what it costs, then book it yourself through the links — flights, stay, and experiences. Nothing is booked or paid for without you.
Building and sending a gift is free. You only spend money when you book the trip your recipient chose, and that booking happens through the travel providers themselves — so you pay them directly, at the real price, never more than the budget you set.
Yes — creating, customizing, and sending a travel gift is free, and your recipient doesn't pay anything to choose their trip. The only cost is the trip itself, which you book directly with the providers, within the budget you decide on.
Yes. You can go back into a gift you've already sent and change the details — destination, budget, dates, options — and the invite link stays exactly the same, so there's no need to resend anything.
Within the frame you set. You can lock a single destination or offer a few to choose from. Inside that, they pick their own dates, flights, lodging, and experiences from real, live options — so the trip fits them, while staying inside the limits you chose. They can't swap to somewhere you didn't offer.
Yes — setting the budget is a core part of building the gift. Your recipient sees how much is left as they make choices, and they can't exceed the cap. You can also allow a little flexibility above it if you want to leave some room.
Flights and stays come from live search, so your recipient is choosing from real, current prices rather than estimates. Travel prices can always move between choosing and booking — which is exactly why their choices come back to you to book yourself, so you're always working from the real price at the moment you book.
Nothing happens automatically — the gift simply waits for them. Since you're the one who books, nothing is ever spent on an unredeemed gift. If you change your mind, you can cancel it from your dashboard at any time.
Yes. You can cancel a gift from your dashboard whenever you like. Because no money passes through Bestow — you book the trip directly with the travel providers — cancelling simply voids the gift; there's nothing to refund on our end.
No — you can start building a gift right away without signing up. You'll create an account at the point you save or send it, so your gift is stored and you can see your recipient's choices in your dashboard.